Effectiveness of e-counseling platforms enhanced by AI chatbots on academic self-efficacy and fear of negative evaluation among undergraduate students Rana Suhaim

Faculty Education Year: 2025
Type of Publication: ZU Hosted Pages: 23 - 33
Authors:
Journal: International Journal of Innovative Research and Scientific Studies الهند Volume: 8
Keywords : Effectiveness , e-counseling platforms enhanced , , chatbots , academic    
Abstract:
Undergraduate students face significant psychological challenges, including diminished academic self-efficacy (ASE) and heightened fear of negative evaluation (FNE), which impact academic performance and university adaptation. This study evaluated the effectiveness of AI chatbot-enhanced e-counseling platforms in addressing these critical concerns among university students. A quasi-experimental design was employed with 66 undergraduate students randomly assigned to experimental (n=34) or control (n=32) groups. The experimental group received access to an AI-enhanced e-counseling platform incorporating cognitive-behavioral therapy techniques and personalized support over eight weeks, while the control group received standard university services. Participants completed assessments at pre-intervention, post-intervention, and four-week follow-up using validated measures of ASE and FNE. Results revealed significant improvements in the experimental group, with ASE scores more than doubling from baseline (M=22.85 to M=46.23) and sustained at follow-up (M=45.88). FNE significantly decreased from pre-intervention to post-intervention and follow-up. Large effect sizes were observed for ASE (η²p=.598) and medium effects for FNE (η²p=.156). The AI-enhanced e-counseling platform demonstrated substantial and durable effectiveness in improving psychological outcomes among university students, suggesting promising applications for scalable university mental health interventions.
   
     
 
       

Author Related Publications

  • Adel Mohamed Mahmoud El Adl, "The effects of using an Electronic Interactive Whiteboard in Developing students’’ Attitude, Cognitive Motivation and Academic achievement", Effectiveness of Electronic Interactive Whiteboard Use in Developing the Attitude Towards Study, Cognitive Motivation and Academic Achievement, 2019 More
  • Adel Mohamed Mahmoud El Adl, "السلوك الاجتماعي الايجابي وعلاقته بكل من الأمن النفسي والتشوهات الفكرية لدى طلاب كلية التربية وكلية التربية الرياضية (دراسة مقارنة)", المجلة المصرية للدراسات النفسية, 2017 More
  • Adel Mohamed Mahmoud El Adl, "الكفاءة المهنية للمعلم وفعالية النظام التربوى فى تحديد نوعية أجيال المستقبل", جامعة 6 أكتوبر, 2017 More
  • Adel Mohamed Mahmoud El Adl, "صعوبات التعلم الأكاديمية والنمائية", عالم الكتب, 2015 More
  • Adel Mohamed Mahmoud El Adl, "فعالية استخدام التعلم الالكتروني في تنمية التفكير الناقد والقدرة على حل المشكلات", جامعة الزقازيق, 2009 More

Department Related Publications

  • Mohamed Mostafa Abd El Hameed Mohamed Eliwa, "تأثير اختلاف ترتیب مفردات الاختبار التحصيلي مرجعي المحك على معاملات الصعوبة والتمییز لمفردات الاختبار والأداء الأكاديمي وفق نظرية الاستجابة للمفردة لدى طلاب كلیة التربیة", جامعة بنها - كلية التربية, 2018 More
  • Mohamed Mostafa Abd El Hameed Mohamed Eliwa, "The Effect of Some Different Types of Learning within Training Programs in Terms of Self-Determination Theory of Motivation on Developing Self-Academic Identity and Academic Buoyancy and Decreasing of Mind Wandering among University Student", جامعة سوهاج - كلية التربية وحدة النشر العلمي, 2021 More
  • Adel Mohamed Mahmoud El Adl, "ضغوط ما بعد الصدمة وعلاقتها بقلق المستقبل لدى طلاب الجامعة بعد ما يسمى بالربيع العربي", كلية العلوم الاجتماعية ـ جامعة الكويت, 2014 More
  • Adel Mohamed Mahmoud El Adl, "التعلم الاليكتروني ضرورة حتمية لبناء المتميزين في مدارس المستقبل", كلية تربية - جامعة بور سعيد, 2009 More
  • Adel Mohamed Mahmoud El Adl, "التوافق الدراسي لأبناء الأمهات العاملات وغير العاملات", الجمعية المصرية للدراسات النفسية, 1991 More
Tweet