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Using Generative AI in Supply Chain Management: How and How not?
Faculty
Engineering
Year:
2025
Type of Publication:
ZU Hosted
Pages:
87-96
Authors:
Noha Ahmed Ali Mostafa
Staff Zu Site
Abstract In Staff Site
Journal:
Procedia Computer Science Elsevier
Volume:
274
Keywords :
Using Generative , , Supply Chain Management: , , , not?
Abstract:
Generative artificial intelligence (GenAI) holds transformative potential for supply chains, yet its adoption in emerging markets is hindered by systemic complexities and ethical-institutional tensions. This study employs system dynamics and causal loop diagrams to model the feedback mechanisms governing GenAI integration, focusing on technical, human, and institutional interdependencies. Through the identification of reinforcing loops and balancing loops, the research reveals how factors such as infrastructure readiness, stakeholder trust, and regulatory pressures dynamically interact to accelerate or constrain adoption. Findings highlight the dual role of feedback processes: while reinforcing loops drive efficiency gains and innovation, balancing loops introduce critical trade-offs, such as workforce skill erosion and data privacy risks. The study proposes actionable strategies for harmonizing scalability with ethical governance, emphasizing context-sensitive policies and hybrid human-AI decision frameworks. By bridging gaps in feedback-aware adoption models, this work offers a roadmap for sustainable GenAI integration in low-digital-maturity environments, balancing technological advancement with socio-ethical imperatives.
Author Related Publications
Noha Ahmed Ali Mostafa, "OnTimeCargo: A Smart Transportation System Development in Logistics Management by a Design Thinking Approach", AIS Electronic Library (AISeL), 2016
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Noha Ahmed Ali Mostafa, "A generic mathematical model to optimize production and distribution decisions in supply chains", Zagazig University, 2016
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Noha Ahmed Ali Mostafa, "Solving the Heterogeneous Capacitated Vehicle Routing Problem using K-Means Clustering and Valid Inequalities", IEOM Society, 2018
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Noha Ahmed Ali Mostafa, "Promoting organizational sustainability and innovation: An exploratory case study from the Egyptian chemical industry", Elsevier, 2018
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Noha Ahmed Ali Mostafa, "Towards Patient -oriented Design: A Case of the Egyptian Private Outpatient Clinics", Hawaii International Conference on System Sciences, 2017
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Department Related Publications
Mohamed Adel Albaz Mansour Ibrahiem Elmansy, "Fuzzy Goal Programming Approach for Multi Objective Decision Making Problems", Alexandria, Egypt, 2004
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Mohammed Sameh Ali Ibrahym , "Fuzzy Goal Programming Approach for Multi Objective Decision Making Problems", Alexandria, Egypt, 2004
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Yehya Ibrahim Mesalam Ali, "Fuzzy Goal Programming Approach for Multi Objective Decision Making Problems", Alexandria, Egypt, 2004
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Mohamed Adel Albaz Mansour Ibrahiem Elmansy, "AN INTEGRATED APPROACH FOR MULTI-OBJECTIVE PRODUCTION AND DISTRIBUTION PLANNING IN SUPPLY CHAIN MANAGEMENT", The Egyptian Int. J. of Eng. Sci. and Technology, 2011
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Yehya Ibrahim Mesalam Ali, "AN INTEGRATED APPROACH FOR MULTI-OBJECTIVE PRODUCTION AND DISTRIBUTION PLANNING IN SUPPLY CHAIN MANAGEMENT", The Egyptian Int. J. of Eng. Sci. and Technology, 2011
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