Antenatal Health Care Services and Degree of Clients’ Satisfaction in Sharkia Governorate, Egypt.

Faculty Medicine Year: 2020
Type of Publication: ZU Hosted Pages:
Authors:
Journal: The Egyptian family medicine journal Menufiya Egyptian Family Medicine Association (EFMA) Volume:
Keywords : Antenatal Health Care Services , Degree , Clients’    
Abstract:
Background: client’s satisfaction is a measure of the extent to which clients are trustworthy with the health care which they received. Pregnant women’s satisfaction is considered a performance indicator in antenatal care (ANC) quality evaluation. Objectives: To assess clients’ satisfaction regarding antenatal health care services provided at the primary health care level in Sharkia governorates, Egypt. Methods: a cross-sectional study was conducted on 765 pregnant women. Through a multistage cluster sampling technique, four health facilities were selected to represent Sharkia governorate. Participants’ data regarding socio-demographic characteristics, numbers of their antenatal visits and questions to assess the satisfaction about the quality of antenatal care were collected via semi-structured questionnaire. Results: The study revealed that out of the total participants, overall satisfied with ANC services were 288 (37.6%). The most common specific component of ANC that had good satisfaction by the respondents was tetanus vaccine availability (100%). Shortage of referral requirements were the commonest causes of dissatisfaction. Clients who were urban residents, who had middle & high social class and who have ≥2 previous antenatal care visits were more likely to have the satisfaction in ANC services. Conclusion: The results of the study reflect multiple pitfalls in the different components of the ANC services, so special attention must be given for increasing resources to improve the quality of ANC services in the governorate.
   
     
 
       

Author Related Publications

  • Hana Salah Said Alsayed, "Effect of Health Education Program on Knowledge and Attitude of Mothers of a Febrile Convulsive Child", Menufiya Egyptian Family Medicine Association (EFMA), 2020 More
  • Hana Salah Said Alsayed, "Epistaxis among children in Lower Egypt: frequency and risk factors", Menufiya Egyptian Family Medicine Association (EFMA), 2020 More
  • Hana Salah Said Alsayed, "Effect of an educational program on lifestyle modification for patients undergoing laparoscopic sleeve gastrectomy surgery", Egyptian Society of Community Medicine, 2021 More
  • Hana Salah Said Alsayed, "Public Opinion Regarding The New National Children’s Obligatory Vaccination Schedule (2018).", Egyptian Society of Community Medicine, 2021 More
  • Hana Salah Said Alsayed, "Effect Of an Interventional on Diabetic Patients’ Awareness Regarding Diabetic Retinopathy.", Menufiya Egyptian Family Medicine Association (EFMA), 2021 More

Department Related Publications

  • Shereen Mohamed Bahgat, "Evaluation of informed consent practice for elective surgeries in Zagazig University Hospitals: an interventional study", EFMJ, 2018 More
  • Randah Mohamed Said Abdou Nigm, "Prevalence and Predictors of Depression, Anxiety and Stress among Zagazig University Students", cairo university, 2016 More
  • Randah Mohamed Said Abdou Nigm, "Evaluation of Informed Consent Practice for Elective Surgeries in Zagazig University Hospitals: An Interventional Study", Egyptian Family Medicine association, 2018 More
  • Rasha Mohamed BahaaElDin Mohamed AbdelMoein, "Knowledge and Attitude of Doctors in Primary Care Settings Towards Thyroid Disorders: An Interventional Study", Science publishing group (SciencePG), 2021 More
  • Rasha Mohamed BahaaElDin Mohamed AbdelMoein, "Patient safety attitude among healthcare workers at different levels of healthcare in Sharqia Governorate, Egypt", African Online Information Systems (AOSIS (Pty) Ltd), 2022 More
Tweet