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Antenatal Health Care Services and Degree of Clients’ Satisfaction in Sharkia Governorate, Egypt.
Faculty
Medicine
Year:
2020
Type of Publication:
ZU Hosted
Pages:
Authors:
Hana Salah Said Alsayed
Staff Zu Site
Abstract In Staff Site
Journal:
The Egyptian family medicine journal Menufiya Egyptian Family Medicine Association (EFMA)
Volume:
Keywords :
Antenatal Health Care Services , Degree , Clients’
Abstract:
Background: client’s satisfaction is a measure of the extent to which clients are trustworthy with the health care which they received. Pregnant women’s satisfaction is considered a performance indicator in antenatal care (ANC) quality evaluation. Objectives: To assess clients’ satisfaction regarding antenatal health care services provided at the primary health care level in Sharkia governorates, Egypt. Methods: a cross-sectional study was conducted on 765 pregnant women. Through a multistage cluster sampling technique, four health facilities were selected to represent Sharkia governorate. Participants’ data regarding socio-demographic characteristics, numbers of their antenatal visits and questions to assess the satisfaction about the quality of antenatal care were collected via semi-structured questionnaire. Results: The study revealed that out of the total participants, overall satisfied with ANC services were 288 (37.6%). The most common specific component of ANC that had good satisfaction by the respondents was tetanus vaccine availability (100%). Shortage of referral requirements were the commonest causes of dissatisfaction. Clients who were urban residents, who had middle & high social class and who have ≥2 previous antenatal care visits were more likely to have the satisfaction in ANC services. Conclusion: The results of the study reflect multiple pitfalls in the different components of the ANC services, so special attention must be given for increasing resources to improve the quality of ANC services in the governorate.
Author Related Publications
Hana Salah Said Alsayed, "Effect of Health Education Program on Knowledge and Attitude of Mothers of a Febrile Convulsive Child", Menufiya Egyptian Family Medicine Association (EFMA), 2020
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Hana Salah Said Alsayed, "Effect of an educational program on lifestyle modification for patients undergoing laparoscopic sleeve gastrectomy surgery", Egyptian Society of Community Medicine, 2021
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Hana Salah Said Alsayed, "Public Opinion Regarding The New National Children’s Obligatory Vaccination Schedule (2018).", Egyptian Society of Community Medicine, 2021
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Hana Salah Said Alsayed, "Effect Of an Interventional on Diabetic Patients’ Awareness Regarding Diabetic Retinopathy.", Menufiya Egyptian Family Medicine Association (EFMA), 2021
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Department Related Publications
Walaa Sabry Fuad Mohammed, "Impact of Compliance to Therapy of Congenital Hypothyroidism on The Neurodevelopmental outcome in Sharkia Governorate", MEnoufya journeal, 2016
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Shereen Mohamed Bahgat, "Detection of Rotavirus in children with acute gastroenteritis in Zagazig University Hospitals in Egypt", Electronic Physician, 2015
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Randah Mohamed Said Abdou Nigm, "Effectiveness of health education intervention on foot self-care practice among diabetics at Zagazig university hospitals", Egyptian association of Community Medicine, 2017
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Randah Mohamed Said Abdou Nigm, "Effect of an Interventional Program on Reducing HIV/AIDS-Related Stigma and Discrimination among Health Care Providers in Surgical Departments at Zagazig University Hospital", Egyptian association of Community Medicine, 2019
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Shereen Mohamed Bahgat, "Characteristics and predicting factors of Corona Virus Disease-2019 (COVID-19) among healthcare providers in a developing country", PLOS ONE, 2021
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